Phenomenal Healing appreciates that you chose our facility for your massage and bodywork session.
It is our intention to provide you with the best service and care.
In order to do that, the time you have scheduled is set aside only for you.
We understand life happens.
Should you find that you are running late, please call and let us know.
However, please keep in mind that your late arrival
will require that we end the session at the scheduled time
to respect the next client coming in at their scheduled time.
Should the Therapist be running late, we will accommodate you for your full time.
Should you need to reschedule:
please do so, no later than the end of business day 7:59pm, the day before.
Leave a message if no one picks up.
Same day cancelation is 50% of the service.
No call no show is charged the FULL service price.
If you are a Phenomenal Series Holder,
one of your series will be used to cover your session for same day cancelation and/or no show.
Please be respectful of others well-being:
*IF YOU'RE ILL (this includes; a sore throat, fever, cough & cold or other contagious elements)
and you come in, you will be sent home without treatment and will be charged 100% of the service.
~Thank you for understanding