Phenomenal Healing appreciates that you chose our facility for your massage and bodywork session. It is our intention to provide you with the best service and care. In order to do that, the time that you have scheduled is time set aside only for you.
Should you need to reschedule, please do so, the day before, no later than 11:59pm. Leave a message if no one picks up.
Same day cancelation is a charge of 50% of the service.
If you no show you will be charged for the FULL service.
If you are a Series Holder, one of your series will be used to cover your session for same day cancelation and/or no show.
Expect life to happen
We understand life happens. Should you find that you are running late, please call and let us know, we will do our best to accommodate you. However, please keep in mind that your late arrival will require that we end the session at the scheduled time, meaning your session will unfortunately be shorter that day, to respect the next client coming in at their scheduled time.
Should the Therapist be running late, we will be sure to accommodate you for your full time.